The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or gone and can raise and lower temperatures to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy supplier for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it on your own or hire a HVAC pro like Tri County Climate Control LLC. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback because the thermostat can draw enough power from other heating and cooling wires.

In some cases, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive enough power, Nest says you could run into some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is producing weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t run or turns off and on repeatedly in a short period of time.

You may worry something is up with your heating and cooling system, but if you just got the Nest, we advise you start with your thermostat first. This is especially timely if the weather is moderate, and you haven’t been running your heat or air conditioning consistently.

Our Professionals Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting without help but can’t solve the problem, a smart thermostat professional including one from Tri County Climate Control LLC can assist you. We can determine the malfunction and install a C-wire, if necessary.

Smart thermostats like the Nest are designed to make your life more convenient, with automatic energy-efficient programming and the option to check settings while you’re away from home. It’s a frustrating experience when yours won’t run like it should, but our heating and cooling experts at Tri County Climate Control LLC can fix the issue fast.

If you’re running into atypical heating and cooling behavior with your new Nest, give us a call at 541-238-2797 to set up your appointment today.