Why Your Nest Thermostat Isn't Operating Right and How to Solve the Problem

April 13, 2021

The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or away and can change temperatures to help you save even more.

The Nest works with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy supplier for valuable rebates, as you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it yourself or call a HVAC pro like Tri County Climate Control LLC. If you’re installing it yourself, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue because the thermostat can pull adequate power from other heating and cooling wires.

In some instances, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is better than aging programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive enough electricity, Nest says you could have some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is producing weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t run or turns off and on frequently in a short period of time.

You might think something is up with your heating and cooling system, but if you just installed the Nest, we advise you start with your thermostat right away. This is especially pertinent if the weather is moderate, and you haven’t been using your heat or air conditioning consistently.

Our Pros Can Fix Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting on your own but can’t solve the dilemma, a smart thermostat professional like one from Tri County Climate Control LLC can provide assistance. We can diagnose the malfunction and put in a C-wire, if needed.

Smart thermostats such as the Nest are made to make your life more convenient, by automatic energy-efficient programming and the opportunity to monitor settings while you’re out. It’s a time-consuming experience when yours won’t operate correctly, but our heating and cooling pros at Tri County Climate Control LLC can take care of the problem quickly.

If you’re experiencing strange heating and cooling behavior with your new Nest, reach out to us at 541-238-2797 to set up your appointment today.